In February 2015, non-emergency text messaging was implemented to expand the options for contacting the Chandler Police Department. While many people utilize text messaging for everyday communication, it is also useful for those who have difficulty communicating traditionally on the phone, such as the hearing-impaired community and those with speech disabilities. Text messaging is also a quick and anonymous means of communication for those who do not feel comfortable or are unable to make a voice call.

The non-emergency number for calls and text messages is 480-782-4130.