General Orders

Click HERE for the updated Chandler Police Department General Orders

Transparency and Accountability

The Chandler Police Department participates in numerous department wide programs to foster public accountability and provide transparency. This includes Uniformed Crime Reporting, International Accreditation, data analytics, policy management, and the Strategic Plan for the Chandler Police Department. For more information, please click on the Data tab above.

The Chandler Police Department has maintained status as an internationally accredited law enforcement agency through the Commission on Accreditation for Law Enforcement Agencies  , achieving reaccreditation eight times since accreditation was initially awarded in 1996.

Every year, the Chandler Police Department voluntarily submits to a rigorous review of departmental policies and procedures that address compliance with over 170 standards. A department-wide assessment, including interviews with City Leadership and the community, is completed every four years by external assessment teams.

The accreditation process ensures accountability within the department in meeting or exceeding the gold standard expectations of policing. 

The department welcomes you to make comments regarding the Chandler Police Department’s quality of service and engagement in the community directly to CALEA through the Public Comment Portal. Comments received will be reviewed by CALEA for consideration during the accreditation process. Additionally, public feedback will be utilized as an organizational tool to aid in continuous improvement, the enhancement of departmental operations, and the pursuit of professional excellence.

To access the Accreditation Public Comment Portal for the Chandler, AZ Police  Department, click below: Accreditation Public Comment Portal  

Accreditation

On November 23, 1996, Chandler Police Department (CPD) became the seventh law enforcement agency in Arizona to be awarded accredited status by the Commission on Accreditation for Law Enforcement Agencies (CALEA). Agencies are reassessed every four years, and CPD has achieved re-accreditation upon each subsequent assessment since its first. The most recent accreditation assessment for CPD occurred in 2021.

There are currently over 1000 agencies accredited by CALEA in the United States and Canada. Accreditation is awarded to agencies upon demonstration of voluntary commitment to law enforcement excellence by living up to a body of standards deemed essential to the protection of the life, health, safety, and rights of the citizens it serves and exemplifying the best professional practices in the conduct of its responsibilities.

The goals of CALEA are to:

• Strengthen crime prevention and control capabilities
• Formalize essential management procedures
• Establish fair and nondiscriminatory personnel practices
• Improve service delivery
• Solidify interagency cooperation and coordination; and
• Increase community and staff confidence in the agency

Some of the many benefits which law enforcement accreditation brings to the citizens of Chandler include:

• Greater accountability within the agency
• Reduced risk and liability exposure
• Stronger defense against civil lawsuits
• Staunch support from government officials
• Promotes community cooperation and understanding

Chandler’s neighboring law enforcement agencies are accredited thus providing a common ground for clear communication regarding cooperation, policies, and procedures. CALEA Accreditation is the Gold Standard for Public Safety Agencies and represents a commitment to excellence.  

For more information regarding Chandler’s involvement in the process, you may contact our Accreditation Coordinator at 480-782-4116.