Manager Stephanie Heinzelman

Stephanie Heinzelman began her career in law enforcement in 1994 with the Mesa Police Department. She joined the Chandler Police Department in 2009 as a dispatcher. In 2012, Stephanie was promoted to Communications Supervisor where she oversaw the call takers and dispatchers assigned to her shift. In 2017, Stephanie became the training supervisor and was responsible for managing the training program and assisted with the hiring process. Stephanie was promoted to Communications Assistant Manager in 2018. In 2023, Stephanie was promoted to Communications Manager where she overseas operations.

Stephanie has served on several committees within the organization and state. She completed the Registered Public Safety Leadership Program through the Association of Public Safety Communications Officials. She also completed the Center Manager Certification Program through the National Emergency Number Association.

Stephanie earned a Bachelor of Arts in History from Arizona State University and a Master of Public Administration with an Emphasis in Government and Policy from Grand Canyon University. She is also a graduate from Northwestern University’s School of Police Staff and Command.