Our Mission: To provide a safe community where people can live, work, and thrive.
Chief Duggan continued to serve as a member of the International Association of Chiefs of Police (IACP) Board of Directors and the IACP Policy Center Advisory Group in 2019. Additionally, he serves as a member of the Arizona Criminal Justice Commission, the Arizona Association of Chiefs of Police (AACOP), the East Valley Chiefs of Police Association and the ASU School of Criminology and Criminal Justice Advisory Group. Chief Duggan was awarded the Arizona Association of Chiefs of Police CORE Chief of the Year in 2019.
Assistant Chief Ramer oversees the Professional Services Division, Technology Section, Criminal Investigations Bureau, Support Services Section, and Communications Section. In 2019, he was promoted from Main Station Commander to Assistant Chief and was awarded the Chandler Chamber Snedigar Award. Assistant Chief Ramer sits on the board of directors for Special Olympics Arizona.
Assistant Chief Cox oversees the Field Operations Division and Police Operations Support. He serves as Chairperson of the Governor’s Office Parents Commission on Drug Education and Prevention and on the Executive Board of the FBINAA Arizona Chapter and as a member of the Chandler Public Safety Pension Retirement System Board. Assistant Chief Cox also served on the International Association of Chiefs of Police Transnational Crime Committee as well as the Arizona Association of Chiefs if Police Training Committee.
In 2019, the Chandler Police Department’s (CPD) Media Relations Unit was comprised of two sworn and two civilian employees. The unit served all local and national media outlets, citizens, and internal customers. The unit served on several CPD committees including the CPD Annual Award Ceremony, Quarterly Awards Presentations, GAIN event, Tip a Cop, Walk Like MADD, Mayor’s Day of Play, Pizza with a Cop, W. Steve Martin Toy Drive, Shop with a Cop, and Coffee with a Cop. The Media Relations Unit also planned, posted, and monitored these events using the CPD social media sites and press releases.
The Media Relations Unit interacted with citizens to enhance transparency as well as provide consistent, quality social media posts. The unit produced 62 press releases, sent out over 1,500 media alert emails, processed over 200 public records requests, and conducted radio, print media, and television interviews.
The Media Relations Unit was responsible for community outreach for CPD social media and the department’s official website including Twitter, Instagram, Facebook, and YouTube. Using these platforms, the Media Relations Unit posted informative, inspirational, and community-driven content. In 2019, the unit posted over 1,600 Twitter posts, over 800 Facebook posts, and more than 900 Instagram posts. These efforts resulted in 1,100 new Instagram followers, 500 new Twitter followers, and 1,000 new Facebook friends. This allowed CPD to enhance its presence and begin recruiting police officers from all across the nation.
CPD remained one of the top law enforcement agencies in Arizona to utilize social media to interact and engage with the community resulting in recognition on both the local and national level.
The Internal Affairs Unit oversaw the handling of all internal investigations as well as internal and external complaints. In 2019, the unit logged five external complaints, 27 internal complaints, 97 counseling statements, and three early intervention programs.
The Hiring Unit handled all aspects of recruiting, hiring, and pre-employment background checks, which included hosting recruitment processes for positions ranging from police officer to dispatcher to detention officer. In 2019, the unit hired 16 police officers and 24 civilian employees. The unit also facilitated over 17 recruitment events, which included three police officer testing processes. Members of this unit also conducted 23 audits, ensuring quality control and confirming that department and accreditation standards were met. The in-house polygrapher completed 97 pre-employment polygraph exams for the department.
The accreditation manager oversaw all components of the re-accreditation process. There were 170 proofs of compliance required by the Commission on Accreditation for Law Enforcement Agencies (CALEA) in order to maintain accredited status. In 2019, the department performed 55 policy revisions.
By investing in the future and maintaining best practices, the Chandler Police Department continued to instill citizen and employee confidence in the department and positioned itself as a world class organization.