Our Mission: To provide a safe community where people can live, work, and thrive.
As with past years, the dedication and collaboration displayed by the Bike Team was commendable. In 2018, team members made over 300 arrests – many of which were felonies or subjects with outstanding warrants. The Team also made over 1,000 public contacts throughout the year. Each member of the team also worked with patrol officers throughout the City to identify beat or neighborhood problems. They developed action plans, and worked together to resolve the issues and concerns.
Several special details with the Criminal Investigations Bureaus were supported by the Bike Team. The details ranged from suspect apprehension and intelligence gathering to neighborhood canvases and surveillance. The Bike Team also supported SWAT, taught at the range, and taught in multiple officer training courses throughout the year. All of this was accomplished while modifying the team’s schedule to better serve the changing needs of Chandler’s developing downtown entertainment district. In addition to the schedule change, the team developed new expectations and ideas that will enhance the level of service provided to business and entertainment areas in downtown.Along with the excellent enforcement work performed by the team, members participated in numerous special events throughout the City. Some of the events included:
Other responsibilities that the Bike Team was involved in included:
In 2018, the Canine Unit had handled over 300 calls for service utilizing canine assists – for the Chandler Police Department and for other agencies. These calls were comprised of a combination of narcotic and explosive detection, assisting SWAT for containment and apprehension, high risk stops, area searches for suspects and articles of evidence, building searches, search warrants and canine deterrence.
Some of the details are as follows:
In addition to canine duties, officers in the Unit took over 150 general offenses reports, initiated hundreds of traffic stops, performed over 1,700 frequent patrols and 850 foot patrols throughout the City of Chandler.
The Canine Unit conducted demonstrations for many groups and events including the Muscular Dystrophy Association, Getting Arizona Involved in Neighborhoods (GAIN) events, the Police Department’s Citizens and Youth Academies, the Chandler Police Cadets, Rape Aggression Defense training classes, the Chandler Unified School District, the Boy Scouts of America, the Chandler Woofstock Festival, and the Arizona Law Enforcement Canine Association. Members of the Unit also participated in the certification of many police service dogs from throughout the state of Arizona.
The Canine Unit has historically been a big part of community events including demonstrations and education. This relationship is a special one as the Chandler citizens demonstrate never-ending love and support for the Department’s furry partners. In 2018, the K9 unit received a new bullet-resistant vest for one of the canines. This was obtained through the generous donation of a Chandler resident. Receiving this vest made the unit complete with all dogs each having their own vest. The Department also received a large donation from the Dutch Bros. coffee store that opened a new location in Chandler. This money will be put towards the purchase of training equipment to enhance the Unit’s effectiveness.
The Community Resources Unit is comprised of the following: Police Cadets, Park Rangers, Housing, and the Police Reserve Program. Many programs fall under this unit to include the Department’s Citizens and Youth Academies, the Citizens Police Academy Association of Chandler (CPAAC), the Crisis Intervention Team (CIT), and the “Return Me Safe” Program. Finally, the supervisor of this unit is responsible for oversight of many City and Department sponsored events such as Getting Arizona Involved in Neighborhoods (GAIN), Safety and Veterans’ Expo (SAVE), and the annual Public Safety Day Open House.
Accomplishments for the Community Resources Unit in 2018 included the following:
During 2018, the Criminal Apprehension Unit’s (CAU) averaged five felony arrests a week for an annual total of over 250 felony arrests. These resulted from a combination of felony probable cause cases and outstanding warrants. In conjunction with these arrests, CAU has also self-generated over 50 on-view felony cases, mainly from narcotics arrests made in conjunction with unrelated case work.
A large part of CAU’s success comes from the partnerships developed and maintained throughout the year. These partnerships enable the team to network around the Phoenix metropolitan valley, tap into apprehension and intelligence resources, and facilitate the arrest of suspects, regardless of location. Some of these partnerships in 2018 included:
In conjunction with these partnerships, CAU has continued to participate in several annual warrant sweeps, to include the U.S. Marshal’s “Operation Grinch Stopper”, “Operation Justice”, “Operation GRIT”, and the annual Maricopa County domestic violence warrant sweep.
In order to further prepare its members for operations of high risk, team members are also Special Weapons and Tactical (SWAT) team members. Their training, partnerships, and investigative skills allow the Unit to leverage relationships and technology as a force multiplier to accomplish their mission.
The Detention Services Unit (DSU) continued to provide excellent customer service to internal clients within the Chandler Police Department in 2018. The Gilbert Chandler Unified Holding Facility (GCUHF) daily operations provided a year-end cost avoidance for the Department of over $765,000 in booking fees.
Accomplishments for the Unit are as follows:
In 2018, DSU continued to identify improvements and solutions to processes within the judicial procedure and criminal proceedings areas. The Unit plays an important role in the Maricopa County booking procedures that conclude the arrest process. This is vital in maintaining solid inter-agency relationships between the police and jails. DSU is committed to providing the safest, limited liability environment for housing and transporting individuals, and our staff take great pride in our dedication to their respective roles within the Chandler Police Department.
In 2018, we continued to maximize the number of sworn police officers on patrol who are rifle certified. The Firearms Training Unit (FTU) is led by Sgt. Barnes and staffed with two civilian range instructor positions.
The FTU was very productive in 2018. Tasks included qualifications, firearms proficiency training, active shooter courses, weapons armoring, rifle schools, less lethal courses, weapons and ammunition ordering, and inventory tracking. The Unit held primary, back-up, and off duty weapon qualifications this past year. All sworn must attend these qualifications to meet state certification and accreditation compliance. The qualification process for over 330 sworn personnel can be daunting at times, especially since the majority of officers have multiple weapons to qualify with. Other accomplishments of this Unit include the following:
Multiple law enforcement agencies have utilized the firearms training facility this past year. They included Mesa, Apache Junction and Gilbert Police Departments, the Drug Enforcement Agency, Homeland Security, U.S. Postal Inspector, and Pinal County SWAT. This helped maintain interagency relationships, and allowed for use of their facilities as well.
As noted, 2018 was a very productive and busy year for the Unit’s staff of three personnel. Unit members always strive to keep its training progressing forward, with an emphasis on getting officers ready for critical situations.
Over the course of 2018, more than 1,750 background investigations were conducted on City housing applicants. The Housing Specialist made 2,530 site visits and assisted City Housing personnel with many hours of contacts, assists with court-ordered evictions, as well as cases with the Criminal Investigations Bureau in instances that the crime occurred in City housing properties. Finally, the housing position administered the “Section 8” Housing Program, which has over 480 housing units in the City that are required to be inspected throughout the year.
Park Rangers conducted almost 9,000 park visits and 747 police assists throughout 2018. They averaged over 1,800 foot patrol hours and completed 183 General Offense Reports. They responded to and handled incidents that occurred at locations such as the Chandler Public Libraries, Tumbleweed Recreation Center, Snedigar Sports Complex, and the City’s skate and bike parks. In numerous instances, they provided assistance to patrol officers with traffic control and calling in suspicious activity. Park Rangers continue to use vehicle jump packs and lockout kits to assist community members in need. They are an excellent resource for the Police Department and have made a significant impact in handling incidents within City parks and other recreational facilities.
As proud members of the Community Resources Unit, the police cadets enjoy the opportunity to be an integral part of the Police Department through their service. The Cadet program offers a professional skill and career development opportunity for teens and young adults aged 14 through 20 years old. Participants share in the exciting experiences of community events, patrol ride-alongs, and law enforcement based training. They also play an active role during large city events like the Ostrich Festival, 4th of July Celebration and Parade of Lights. During these events, Cadets practice patrol-style operations, respond to reports of lost children, locate missing family members, assist in non-critical calls and report suspicious or criminal activity.
In January the Cadets hosted the 20th Annual Tactical Competition at the Chandler Fire Training Facility. Sixty-six teams from eight different states competed in 40 events. More than 1,000 were in attendance, which included participants, advisors and spectators.
Other community services provided by the Cadets include the provision of Child-ID kits, assisting with awareness campaigns, and escorting McGruff the Crime Dog. Unit membership ranges from 30 to 50 cadets at any given time. They contributed over 6,000 hours of service this past year. Cadets have been a staple of the Chandler Police Department since 1985 and represent the impressive contributions that this community’s youth are capable of providing.
The School Resource Officer (SRO) Unit is a part of the Community Services Section and currently has nine sworn police personnel that serve as School Resource Officers for the Chandler, Kyrene and Mesa Public School Districts. These officers are assigned to City of Chandler high schools and junior high schools for the entire school year. The schools served by these officers include Chandler High, Hamilton High, Basha High, Bogle Junior High, Anderson Junior High, Willis Junior High, San Tan Junior High, Summit Academy, Pueblo Middle School, and Aprende Middle School.
In the 2017/2018 school year, six of the SRO positions were grant funded through the Arizona Department of Education. Three SRO grant positions are in the Chandler Unified School District, two in Kyrene Unified District, and one in the Mesa Unified District.
2018 saw a significant amount of movement for the team with the temporary reassignment of Officer James Station to the SRO Unit to cover for an absent employee. In early May, the Unit underwent some restructuring from ten SROs to nine, leading to the reassignment of Officer Kevin Quinn (Hamilton HS) to the Chandler Police Cadet program. Officer Noah Dueker (Pueblo MS) took over Hamilton High School, Officer Gomez moved to Aprende Middle School, Officer Dani Stein to Pueblo Middle School, and Officer Rick Cole took over a new position that dually covers Andersen Junior High and San Tan Junior High. Soon after the start of the school year, Officer Stein was selected for a Professional Standards Section position, which led to Officer Marc Olivier joining the team to become the SRO at Pueblo.
The School Resources Officers have been involved in many events during the past year both as members of their school communities and members of the SRO Unit.
The team participates in lock down drills, evacuation drills, and school safety events, community meetings, and provided security for local school athletic events, school dances, and many other events.
Wilderness Youth Experience:
The Wilderness Youth Experience Program interacts with “at risk” youths that are mentored by SROs while hiking and learning “No trace left behind” backpacking. This program encompassed instruction in the classroom and field experience hiking in the White Mountains, Superstition Mountains, and Flagstaff, Arizona. A large part of the program focused on team building, cultural diversity, decision making, leadership and communication skills. In 2018, the Wilderness Youth Experience completed four successful trips that supported students from Chandler, Kyrene and Mesa Junior High schools.
This year, the SRO Unit organized four week-long Youth Academies during school intersessions and the summer break. During these classes, students were introduced to the different functions of the Police Department and participated in several activities reinforcing the lessons taught by each instructor.
The Youth Academy was created to develop citizen awareness and understanding of the role of law enforcement by providing Law Related Education. This insight provides each student with the opportunity to identify positive contributions they can make to their schools, homes and their community.
In July 2018, several members of the SRO team participated in Operation Back to School Backpack giveaway put on by Chandler Unified School District (CUSD) in conjunction with numerous resources in the Chandler community. This event provided backpacks, uniforms, haircuts, school supplies, and numerous other resources to needy families in our community.
Officer Larison and Officer Dieu are members of the Honor Guard Unit and participate in ceremonial events throughout the year as well as training groups like Junior Reserve Officer Training Corps (JROTC).
Throughout the year, SRO’s provided additional instruction to other schools, parent groups, and groups throughout our community to include the Boys Scouts of America , the City of Phoenix and Gilbert. Officer Tibble was an assistant coach for Bogle Junior High’s football team and Officer Cole coaches a non-competitive soccer team for Andersen Elementary.
In the Summer of 2018, the three high school SRO’s were able to attend the National School Resource Officer Conference. The entire team attended the state conference. This training provided valuable knowledge and teaching materials to bring back to our schools and community.
In May of 2018, Officer Tibble organized “Book ‘Em” a book drive to donate gently used books from students at Bogle Junior High to students at their feeder school, San Marcos Elementary. The goal was to provide the younger kids with reading materials prior to summer break. Her event was very successful and appreciated.
In December of 2017, the team particpated in three “Shop with a Cop Events” sponsored by Arizona Law Enforcement Outreach and Support (AZ LEOS) as well as the W. Steven Martin Police Santa Toy Drive. As a result, they provided holiday gifts for many families in need.
The Chandler Special Weapons and Tactics (SWAT) team is comprised of four main components: the Tactical Operations Team, the Technical Support Team, the Crisis Negotiations Team and the Logistical Support Team. The purpose of SWAT is to provide a systematic approach to saving lives in accordance with the priorities of life. The preservation of human life constitutes the first priority in devising any strategy. SWAT supports the Department to resolve critical incidents involving a threat to public safety which would otherwise exceed the capabilities of traditional law enforcement first responders and investigative units. The primary characteristic that distinguishes SWAT from other units is focus of effort. SWAT is focused on incident resolution as opposed to other functions such as investigation.
Some notable items for SWAT for 2018 are as follows:
The team’s unwavering dedication to the service of the community is exceptional.
The Traffic Enforcement Unit is primarily responsible for the enforcement of traffic laws throughout the City of Chandler. Traffic officers conduct enforcement in areas of high traffic volume as well as intersections that statistically reflect more frequent collisions. Using the BMW R1200RT police motorcycle, these officers conduct frequent patrols of schools, shopping areas and the downtown district, providing a safe environment for pedestrians. They also respond to neighborhood complaints and concerns regarding traffic issues and help resolve these concerns through enforcement, education and social media.
In 2018, this Unit conducted two civilian motorcycle schools, providing training to non-police riders within the community. Unit members also taught distracted and impaired driving classes in high schools, colleges and other public forums. These officers also provided instruction on how to identify impairment in the workplace to various partners within the community.
Vehicular Crimes Unit
The Vehicular Crimes Unit (VCU) is responsible for investigating vehicle collisions involving serious physical injury or death, conducting follow-up investigations on hit-and-run collisions, and assisting the Criminal Investigations Bureau with their investigations. Other ancillary duties include managing the photo enforcement program, maintaining tow contracts and audits, maintaining and deploying the traffic messaging board, assisting the City’s Risk Management Division with vehicle crash data retrieval downloads, and coordinating the Department’s phlebotomy program. The VCU detectives also teach numerous traffic related courses within the community.
Accomplishments for 2018 include the following:
DUI Enforcement Unit
This year, the DUI (Driving Under the Influence) Enforcement Unit continued its mission and direction towards a proactive enforcement approach to reducing alcohol-related collisions and removal of impaired drivers from the Chandler roadways. In 2018, the department made over 1,100 DUI arrests. The DUI Unit made 670 of these arrests—equating to roughly 56% of the department’s total. In addition, the DUI Van mobile phlebotomy platform was often deployed, thus facilitating a highly efficient, expedited processing of DUI arrests.
In addition, the Unit also accomplished the following:
As it does each year, the Training Unit deployed the Training Needs Assessment to all Department employees in the fall of 2017. The assessment asked what training was beneficial and what was needed for the 2018 Training Year. The results echoed the previous year: “More realistic training!” With this, the Training Unit continued to streamline its elective training offerings and focus on improving the annual mandatory Advanced Officer Training (AOT). The results were overwhelmingly positive and well received from sworn and professional staff.
The entire training unit embarked on a new initiative with the Chandler Fire Department in 2018 with Active Killer/Rescue Task Force training for police and fire first responders. This focused on combining the disciplines of law enforcement with those of fire and medical personnel in an effort to reduce the number of deaths in an active killer incident. It also furthered the trust and working relationship between police and fire for the benefit of the public. The training provided a short lecture on response methods and techniques for quickly stopping a shooter and rendering aid to those wounded. This was followed by three force-on-force scenarios of increasing difficultly. They were designed to oblige teams to work together and function as seamless, cohesive units.
The Training Unit presented another 10-hour AOT lecture portion which consisted of topics pertaining to mobile field force tactics, legal updates, homeland security, ethics, and use of force report writing. During the mobile field force portion, members of the Citizens Police Academy Association of Chandler (CPAAC) participated as agitators and threw water bottles and water balloons at officers as the practiced line formation. This made the training much more realistic and provided an opportunity for CPAAC to interact with Department members.
The Unit continued to emphasize training in the arts of de-escalation and crisis intervention, along with how to incorporate use of force into those scenarios. The training was presented to expose officers to methods and techniques useful in diffusing tense situations. Each technique is rooted in using active listening skills and building rapport with subjects experiencing crisis. These skills were then tested through a series of scenarios. The defensive tactics portion covered refresher skills and certifications with baton, Conductive Energy Weapon (CEW), carotid restraint, handcuffing, “hidden hands” response, and leg restraint training. Afterward, students completed several force-on-force scenarios related to the topics.
In 2018, more than 500 students received Advanced Officer Training, with Training Unit staff and adjunct instructors presenting over 15,000 hours of in-class training. Over 450 students attended elective courses which entailed over 3,000 hours of classroom presentation.
In addition to instructing, the Training Unit continued to prepare new recruits for the Police Academy. Officers Scott Parr and Scott Williams led this effort and prepared the new recruits physically and academically. Each recruit performed physical fitness training, completed memos, and attended lectures – aimed at preparing them for the rigors of the academy. During the recruits’ time at the Academy, Officer Parr met with them bi-weekly to go over any issues and receive their progress reports. At the conclusion of the Academy, the new officers complete a three-week training program called Post-Academy. During this time, they received training in de-escalation techniques, City programs, the Department’s report management system, firearms, and defensive tactics.
This year, Training Coordinator Tanya Keeton worked with a City-wide group to evaluate the purchase of a new learning and talent management system. Her extensive knowledge in this area was an asset to this group. The new system, called SABA, was purchased and Tanya began working hundreds of hours in preparation to transition all training records and courses over to the new program. The new system will allow personnel to easily navigate and manage their own training, while streamlining processes and record keeping for the training staff. Across the City, administrators will begin utilizing the program for talent/performance management. The new system is expected to go live in March of 2019.
In July of 2018, the staff moved into the newly completed Public Safety Training Center. This facility increased classroom space and added a 250-seat auditorium for large speaking events. Also included in the first phase of the training center was a fitness area with state of the art equipment, along with a much needed use-of-force training room. This will allow for enhanced defensive tactics training while minimizing injury to personnel. The fitness facility will further officer fitness and the City’s wellness initiative. As this is a shared facility between Police and Fire, trainers from both Departments can easily work together to provide collaborative training opportunities to all Chandler Public Safety personnel.
Sergeant Dan Greene was newly assigned to the Unit this year, resulting in the reorganization of some of the responsibilities of that position. Most notable is the oversight of the Crisis Intervention Team (CIT) program. Sgt. Greene embraced the program as the Department hosted a certification course for the East Valley CIT program.
The mission of the Volunteers in Policing Services (VIPS) program is to support members of the Chandler Police Department in providing police service and to promote community partnerships. During 2018:
Over the last 25 years, the Department, City, and community have benefited from the dedication and service demonstrated by the members of the Volunteers in Policing Program. During this time, over 770 community members have worked for, with and been a part of the Chandler Police organization. They have served with a sense of duty and focus that is admired and respected. They have taken and accepted personal ownership in their roles and established a level of commitment that surpasses all levels of expectation.